The address field on my form is not aligned correctly

  • dmolina
    Asked on December 19, 2017 at 2:21 PM

    Hi Team, 

    First off I want to say that I love this site its so easy to use and so helpful! :) 


    I have an active form I've been using for our office and something happened that it's causing for the address fields do not align correctly. Please see the image attached. Can you please help me? 

    Jotform Thread 1327488 Screenshot
  • Elton Support Team Lead
    Replied on December 19, 2017 at 3:25 PM

    It looks fine here in Chrome and Firefox.

    The address field on my form is not aligned correctly Image 1 Screenshot 20

    Please reload the page. There should be no problem with the address layout.

    If the problem persists on your end, please let us know the website where the form is embedded.

  • dmolina
    Replied on December 19, 2017 at 4:43 PM
    Thank you for getting back to me. Unfortunately it still looks wrong on my chrome and Firefox. I don’t have the link posted anywhere I just forward the following link to people.
    https://form.jotform.com/72575946863170
    Sincerely,
    Daisy Molina
    [cid:image001.jpg@01CFC6BA.95E67980]
    2015 Manhattan Beach Boulevard, Suite 100
    Redondo Beach, California 90278
    Office: 424.236.4230
    Cell: 424.327.7820
    dmolina@wedgewood-inc.com
    ...
  • Elton Support Team Lead
    Replied on December 19, 2017 at 5:13 PM

    Sorry about that. I see the problem in that form. I cleared your form cache and this seems to have fixed it. I think it's only a cache issue. Would you mind checking it again?

  • dmolina
    Replied on December 19, 2017 at 5:43 PM
    Thank you so much its working again, I appreciate the quick response and solution to this! ☺
    Have a great day!
    Sincerely,
    Daisy Molina
    [cid:image001.jpg@01CFC6BA.95E67980]
    2015 Manhattan Beach Boulevard, Suite 100
    Redondo Beach, California 90278
    Office: 424.236.4230
    Cell: 424.327.7820
    dmolina@wedgewood-inc.com
    ...