Embedded Form: Why is my form not scrolling?

  • matt_wade
    Asked on December 19, 2017 at 3:44 PM

    Hi Guys! Love the service. I have the form embedded in my site and it looks great. However, on multiple browsers, the support page that I have created wont scroll down. I have to refresh the page to make it work.

    I am viewing on Safari and Firefox.

    Any suggestions?

    Jotform Thread 1327592 Screenshot
    Page URL: http://www.lukelayne.com/support
  • Kevin Support Team Lead
    Replied on December 19, 2017 at 4:21 PM

    I would recommend you to embed the form using the iFrame code: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    You will also need to change the scrolling property to "yes", example: 

    <iframe

           id="JotFormIFrame"

           onDISABLEDload="window.parent.scrollTo(0,0)"

           allowtransparency="true"

           src="https://form.jotform.com/23456789"

           frameborder="0"

           style="width:100%;

           height: 8815px;

           border:none;"

           scrolling="yes">

         </iframe>

    I hope this helps.