i have the form set to send a thank you, your submission received message but it doesnt do it.

  • secondchancekitty
    Asked on December 19, 2017 at 7:04 PM

    https://form.jotform.us/71776820384161

    i have the form set to send a thank you, your submission received message but it doesn't do it.


    also wondering if the paid subscription offers immediate live help.

  • Marvih
    Replied on December 19, 2017 at 7:30 PM

    Can you please try it again. I adjust the space of the Thank You page a bit lower and it is now working fine here.


    i have the form set to send a thank you, your submission received message but it doesnt do it. Image 10

    also wondering if the paid subscription offers immediate live help.

    We do have live chat for paid subscription but the customers which can view/access it is chosen randomly from time to time.

  • secondchancekitty
    Replied on December 19, 2017 at 7:43 PM
    What spacing was adjusted? Thank you
    ...
  • Marvih
    Replied on December 19, 2017 at 7:55 PM

    This one.

    i have the form set to send a thank you, your submission received message but it doesnt do it. Image 10

    I lower it down a bit.