i have the form set to send a thank you, your submission received message but it doesnt do it.

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    secondchancekitty
    Asked on December 19, 2017 at 07:04 PM

    https://form.jotform.us/71776820384161

    i have the form set to send a thank you, your submission received message but it doesn't do it.


    also wondering if the paid subscription offers immediate live help.

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    Marvih
    Answered on December 19, 2017 at 07:30 PM

    Can you please try it again. I adjust the space of the Thank You page a bit lower and it is now working fine here.


    1513729707107.gif

    also wondering if the paid subscription offers immediate live help.

    We do have live chat for paid subscription but the customers which can view/access it is chosen randomly from time to time.

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    secondchancekitty
    Answered on December 19, 2017 at 07:43 PM
    What spacing was adjusted? Thank you
    ...
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    Marvih
    Answered on December 19, 2017 at 07:55 PM

    This one.

    1513731324109.png

    I lower it down a bit.