Checkbox in dropdown not updating

  • simplygod
    Asked on December 19, 2017 at 7:08 PM

    I am trying to edit a current form. When I make a change to the "checkbox in dropdown" field, nothing happens when I click "Update". I am forced to create a new field, which saves successfully.

    Thanks for your help. 

  • John_Benson
    Replied on December 19, 2017 at 7:44 PM

    Hi,

    You can try clearing your form cache if this issue happens again. Here's a guide that you can follow: 

    https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache

    If the issue still persists, please contact us again so we can investigate it further.