- qatarholidayspromotionAsked on December 20, 2017 at 08:30 AM
I have written written 5 emails in the last 15 hours trying to upgrade my subscription to enterprise and no one from customer service has been in touch to action this.
Anyone any suggestions as to how to make this happen???????
- JotForm SupportTREVONAnswered on December 20, 2017 at 09:24 AM
Our sincere apologies for not responding to the email. Kindly see the guide below on how to upgrade your subscription.
Also note that we are running an end of year discount for new customers or customers who are upgrading their annual subscription. When you login a banner will display the end of year discount we are running.
- qatarholidayspromotionAnswered on December 20, 2017 at 09:32 AM
Thank you. Appreciate the response. I am now viewing in my iPhone browser and can only see the full amount of $990 but I am sure I was previously told it was around $550. I have also been sent an email about 50% discount offer. Is that correct?
- JotForm SupportKiranAnswered on December 20, 2017 at 10:01 AM
I see that your account is already holding Gold subscription plan. Since you want to upgrade your account to Enterprise plan, we request you to fill the form from the following link so that one of our marketing team members shall contact you.