Why the format changes after cloning the form?

  • martharob
    Asked on December 20, 2017 at 9:20 AM

    Hi there,

    When I used to clone forms, I think JotForm simply made a copy of it! But the last couple of times I've tried, it comes up with a funky format (see image below).

    What am I doing wrong?!

    Thanks so much,

    Martha


    1513779617JotForm clone Screenshot 10

  • Sabbir
    Replied on December 20, 2017 at 9:27 AM

    Since you are using our latest form builder which has our new form layout(JotForm Cards), you are getting the layout like this.

    But if you want to change it to a single page layout, you can do it from your form settings.

    Go to Settings->Form Settings->Show More Options

    Scroll down to the option called "Form Layout" and change it to "All Questions in One Page".

    1513780011formlayout Screenshot 10

    Hope this will help.

    If you have any further query, please let us know.

  • martharob
    Replied on December 20, 2017 at 10:43 AM
    Thank you so very much for your prompt and helpful response!!

    ...
  • Sabbir
    Replied on December 20, 2017 at 10:49 AM

    You are welcome.

  • AgilityAssoc.Canada
    Replied on December 20, 2017 at 5:57 PM

    You can change Form Layouts in your myaccount

    Why the format changes after cloning the form? Image 1 Screenshot 40

    then settings

    Why the format changes after cloning the form? Image 2 Screenshot 51

    then scroll down until you find Form Layout.

    Why the format changes after cloning the form? Image 3 Screenshot 62