Email Element not working on Jotform Card Form

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    EmilyClevenger
    Asked on December 20, 2017 at 10:27 AM

    My online form is not currently working. I am able to progress through the first few questions but when I reach question #7 (email address) it stops. I cannot select 'next' and proceed to the next question. This is the same in chrome and firefox. I am also getting comment from clients that they are unable to complete the form. 

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    TREVON
    Answered on December 20, 2017 at 11:09 AM

    I have tested the issue and I was able to replicate the issue above. Would you kindly try to remove the field and add it again?

    Kindly do let us know if the the issue is resolved when the question is removed and added again.