JotForm Card Form layout won't let me go past the email

  • Profile Image
    NextLevelSet
    Asked on December 20, 2017 at 12:46 PM

    Hello,


    My client cannot complete the Client Feedback form I have created.  It will not let him go past entering the email.  When I try it on my own, it works fine.

    What do you think is the issue?


    Best,


    Tracey

  • Profile Image
    Richie_P
    Answered on December 20, 2017 at 01:15 PM

    Sorry for the inconvenience, kindly clear your form cache.

    Go to your myaccount/settings.


    scroll down until you find Form Caches and click Clear Caches.

    Please let us know it the issue remains.