JotForm Card Form layout won't let me go past the email

Hello,

My client cannot complete the Client Feedback form I have created.  It will not let him go past entering the email.  When I try it on my own, it works fine.

What do you think is the issue?

Best,

Tracey

Sorry for the inconvenience, kindly clear your form cache.

Go to your myaccount/settings.

scroll down until you find Form Caches and click Clear Caches.

Please let us know it the issue remains.