Wrong Number of forms made this month in premium plan (and forms do not appear anymore !!!)

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    Asked on September 24, 2012 at 01:29 PM


    I have the premium plan and I had the surprise to be over 1000 forms this month when I go to jotform.com and my forms do not appear anymore on my website, 

    I counted the number of forms and we are far far from having made 1000 submission,

    please restart fast my number of forms (I think it has been 2-3 month it has not been restart !!!)

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    Answered on September 24, 2012 at 01:38 PM

    Hi evank001,

    Apologize for the inconvenience that may have caused. I have now re-activated your account and correct your submission quota. Your form should be working fine by now.

    Thank you!

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    Answered on September 27, 2012 at 08:45 AM

    It works fine, thanks for your quick intervention : Love ya !