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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Wrong Number of forms made this month in premium plan (and forms do not appear anymore !!!)

    Asked by evank001 on September 24, 2012 at 01:29 PM

    Hi, 

    I have the premium plan and I had the surprise to be over 1000 forms this month when I go to jotform.com and my forms do not appear anymore on my website, 

    I counted the number of forms and we are far far from having made 1000 submission,

    please restart fast my number of forms (I think it has been 2-3 month it has not been restart !!!)

  • Profile Image

    Answered by pinoytech on September 24, 2012 at 01:38 PM

    Hi evank001,

    Apologize for the inconvenience that may have caused. I have now re-activated your account and correct your submission quota. Your form should be working fine by now.

    Thank you!

  • Profile Image

    Answered by evank001 on September 27, 2012 at 08:45 AM

    It works fine, thanks for your quick intervention : Love ya !