Enable "Edit Submission Link" to link to a certain direction based on user input

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    ken.wright
    Asked on December 21, 2017 at 05:58 AM

    Hi JotForm, 

    I have a form, which has 3 pages which page 1 is an option page: depending on what is selected, it will take you to Page 2 or 3.

    When the form is submitted and I want to edit it, it will take me to page 1, with the option (radio button) already filled. Therefore I have to select the other option, which will automatically take me to the other page, press back to page 1, then select the correct option, to get to the correct page and filled in options. 

    Is there a way to change the edit link to point to either page 2 or 3 or unselect the option after the submission so when i click on the edit link to page 1, i can select the correct option to the right page. 


    I hope this makes sense Form -  https://form.jotformeu.com/72694126923361

    Thanks

  • Profile Image
    TREVON
    Answered on December 21, 2017 at 08:15 AM

    Kindly allow me to research further on how this can be achieved. I will update you on this thread on the same.

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    TREVON
    Answered on December 25, 2017 at 11:19 AM

    Apologies for the delay and thank you for your patience. I finally got a work around for your solution by use of custom url for the form you are filling.

    What we are doing first is using the radio buttons used to select which page to display. We then added a calculation Tex box which picks the value of either choice made.

    Based on this calculation we added the extension to our URL. So Ideally our url looks like this https://www.jotform.com/edit/3900271524403590403?jumpToPage=2 for second page and https://www.jotform.com/edit/3900271524403590403?jumpToPage=3 for third page.

    Below is the form with the above changes. I have also enable notification to be sent based on the page user has selected as initially it was only going to a user only if they chose the first page.

    https://form.jotform.com/73584372278972

    kindly feel free to clone an use the form




  • Profile Image
    jonathan
    Answered on December 25, 2017 at 03:39 PM

    If you have recently responded to this thread, your latest response did not get through.

    Please reply again using this link https://www.jotform.com/answers/1329000


  • Profile Image
    ken.wright
    Answered on March 21, 2018 at 07:43 AM
    Hi Trevon,
    Apologise for the delay. This still doesn't work. It still bring me to the
    "Whoops! Unfortnately..... could not be found". I can see in the URL the
    Submission ID and jumptopage=3 or 2, is correct but I still get this error.
    Can you please assist further?
    ...
  • Profile Image
    TREVON
    Answered on March 21, 2018 at 09:07 AM

    I have tested the form I shared and I could not replicate the issue on my end. Would you kindly confirm you are using an existing submissions ID as seen in the submissions page?


  • Profile Image
    ken.wright
    Answered on March 21, 2018 at 09:43 AM
    Hi Trevon,
    I can confirm I used the one which you created. I can see the issue, When I
    receive the submission via email and i click on the edit link, it takes me
    to:
    https://*form.jotformeu.com *
    /edit/3974375782428862198?jumpToPage=3
    Instead of:
    https://*www.jotform.com *
    /edit/3974375782428862198?jumpToPage=3
    I highlighted the issue, are you able to suggest how to rectify this?
    ...
  • Profile Image
    TREVON
    Answered on March 21, 2018 at 11:05 AM

    I have also noted that  thanks for highlighting it. Would you kindly try filling the form using the  url below?

    https://jotform.com/73584372278972

    Kindly do let me know if it still gives same error

  • Profile Image
    ken.wright
    Answered on March 22, 2018 at 04:43 AM
    Hi Trevon,
    I submitted 2 forms via the link above but received no notification to test
    the edit submission link. So I cloned the form, submitted a form, received
    the notification and when I clicked on the Edit Submission link it takes me
    to the same Whoops page and the wrong URL link.
    Any further solutions?
    ...
  • Profile Image
    gizem
    Answered on March 22, 2018 at 08:30 AM

    I have cloned my colleagues form, too. After the cloning, could you just change the edit submission's URL from https://form.jotformeu.com/edit/%7Bid%7D?jumpToPage=3 to https://jotform.com/edit/%7Bid%7D?jumpToPage=3  on your e-mails?

    This should solve the issue.

    15217212583.gif

    You can see the result here:

    152172129712345.gif

    I hope this helps.

  • Profile Image
    ken.wright
    Answered on March 22, 2018 at 09:43 AM
    ​Hi Gizem, ​
    I can confirm that works.
    Thank you
    ...