May I merge my two JotForm accounts?

  • tmcCain
    Asked on December 21, 2017 at 9:24 AM

    I have a personal Jotform account. I also have a client account (Greenways Foundation). May I merge the GF site into mine?

  • Sabbir
    Replied on December 21, 2017 at 9:28 AM

    Yes, you can transfer any of your account's form to other.

    You can send us the accounts username to transfer and the forms name/id and we can do the transfer for you.

  • Sabbir
    Replied on December 21, 2017 at 9:43 AM

    I couldn't find any reply to your thread here in our support forum. Please post your reply in our support forum rather than replying in email.

  • tom mcCain
    Replied on December 21, 2017 at 9:43 AM

    The account's user name is tmccain@greenwaysfoundation.org and the form ID is 50924079216153.

  • tmcCain
    Replied on December 21, 2017 at 9:50 AM

    The account's user name is tmccain@greenwaysfoundation.org and the form ID is 50924079216153. The form is a membership form.

  • Sabbir
    Replied on December 21, 2017 at 9:53 AM

    There is no account with the username tmccain@greenwaysfoundation.org and the form ID 50924079216153 is associated with the account "GreenwaysFoundation".

    Do you want us to transfer the form to "tmcCain"?

  • tmcCain
    Replied on December 21, 2017 at 9:56 AM

    Yes, please transfer the form. Once that is done, I may as well cancel the Greenways Foundation account.

  • Sabbir
    Replied on December 21, 2017 at 10:03 AM

    As per your instruction, your from with ID. 50924079216153 has been transferred from your account "GreenwaysFoundation" to "tmcCain".

    Since you are planning to cancel your GreenwaysFoundation account, I want you to inform that, there are two more forms under that account.

    If you want, we can transfer them to your "tmcCain" account.

    Let us know your concern.

  • tmcCain
    Replied on December 21, 2017 at 10:08 AM

    Yes, let's move all of them, please. Thank you.

  • Sabbir
    Replied on December 21, 2017 at 10:13 AM

    As per your confirmation, all your forms under "GreenwaysFoundation" account has been transferred to your "tmcCain" account.

    Please check and let us know if you have any further query.

  • tmcCain
    Replied on December 21, 2017 at 10:18 AM

    Looks like that's it. Thank you for your help, Sabbir.