Why are my forms in restore mode?

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    hopeandhelpprevention
    Asked on December 21, 2017 at 11:00 AM

    Hello,

    I have a form that is coming up as being in "restore mode" when clicked on.  I am wondering how to fix this and prevent it from happening in the future.

    Thanks,

    Aaron

  • Profile Image
    Richie_P
    Answered on December 21, 2017 at 11:46 AM

    I have checked your account, that's why your form is in Restore mode because your account has been flagged as dormant.You didn't login for a long time which is why your status is dormant.

    I have now activated your account,and your forms should be working fine again.

    Please let us know if we can be of further assistance.