I am unable to edit forms *BUG*

  • impressink
    Asked on December 21, 2017 at 12:10 PM

    I edit my forms daily and today when I click on "edit form" I am taken to a blank white page that never loads. I've closed and re-opened my browser, and tried this in Chrome and IE, same results. Is this a bug on the back end? I need to edit my forms today!

  • David JotForm Support
    Replied on December 21, 2017 at 12:44 PM

    I checked a few of the forms in your account and was able to edit each one.  As far as I know,there were no issues with the form builder today.  Are you still unable to edit forms on your end? 

    If so, try to edit forms on a device not on your current network.  A cell phone on mobile data tends to be easiest.  If you can edit them from a device not on your network, it may be something on the network blocking our resources.