Why am I still receiving autoresponder emails when I have disabled my form

  • Profile Image
    kereab
    Asked on December 21, 2017 at 01:41 PM

    There's an e-mail I scheduled to go out a few weeks ago that ended up sending with nothing in the body of the e-mail, and even though I've trashed that scheduled e-mail and disabled the form (Kohler Level 1 Tech & Hydrogear Training form), the blank e-mail continues to send.

    HOW is this happening, and what can I do to stop it?

  • Profile Image
    Richie_P
    Answered on December 21, 2017 at 02:52 PM

    Most probably but will test if we can still receive notifications from scheduled email even after disabling it.  We will post an update in this thread by tomorrow.

    Have you tried removing the Set Emails later?


    You can still retrieve trashed form by clicking trash,selecting your form and clicking restore.