What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can't load editor

    Asked by millarmiller on September 25, 2012 at 12:15 AM

    I can't load the editor at jotform.com (unresponsive) but if I jump straight to jotform.com/faq/ the page loads fine.

    I suspect it's trying to load this form http://www.jotform.co/form/22559205929865 but can't do it. I can't get to the form so can't troubleshoot anything.

    Any suggestions?

    Cheers, 

    Rob

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    JotForm Support

    Answered by idarktech on September 25, 2012 at 12:26 AM

    Hi Rob,

    The form loads fine on my end. Can you try it with this URL? http://www.jotform.com/form/22559205929865

    Also, please try to clear your browsers cache, that might help. 

    Please update us regarding this. Thanks!

  • Profile Image

    Answered by millarmiller on September 25, 2012 at 12:30 AM

    Hi, sorry I wasn't clear, I could load the form fine but I couldn't load the editor. But then wouldn't you know, after an hour of trying here it is!

    Thanks for your reply anyway.

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    JotForm Support

    Answered by idarktech on September 25, 2012 at 12:53 AM

    Thanks for the clarification, appreciate it!

    Also, glad to hear it's working fine now.

    Do let us know if you have any other questions or concerns.

    Thanks for using JotForm!