- USDSSAAsked on December 22, 2017 at 07:11 AM
i selected the $39 per month account and instead I got charged the yearly amount. Please fix this. Doing this via mobile isn’t aligned right.
- JotForm SupportArdian_LAnswered on December 22, 2017 at 07:45 AM
You have payed $234 for Silver Yearly Plan. I have changed the plan to Silver Monthly and refunded $195 to you account. The refund can take up to 5-9 working days depending in your credit card.
We are sorry for any inconvenience caused, feel free to ask if you have any other question.
- USDSSAAnswered on December 22, 2017 at 09:43 AM
Thank you for your help.