My Show/Hide condition is not working properly

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    highpoint76
    Asked on December 22, 2017 at 08:20 AM

    I have a condition set to show different pages depending on which item you select from a drop down list.

    Its working as i would expect with the first item in the list but when you select the second item it continues

    to follow the condition for the first item.

    IF product is equal to DOOR go to DOOR DETAIL.....works

    IF product is equal to WINDOW go to WINDOW DETAIL.... does not

    each are separated as different pages


    Thanks

  • Profile Image
    Richie_P
    Answered on December 22, 2017 at 08:39 AM

    I have checked your form and you made a condition with Show/Hide Fields, that is why your second condition is not working because when the first condition is met, by default all fields are visible. .

    Kindly use Skip to/Hide a page in hiding the page,

    Here is a sample condition, when the product value is equals to window, it will skip to page 6 where the window page is located.

    Here is a sample screen cast.

    You can clone my form to further understand the Skip to/Hide a page.

    https://form.jotform.com/73553952926972

    Here is a guide on how to clone a form.

    How-to-Clone-an-Existing-Form-from-a-URL


  • Profile Image
    highpoint76
    Answered on December 22, 2017 at 09:43 AM
    Awesome! Though I tried that but..
    Thank very much

    Sent from Mail for Windows 10
    ...
  • Profile Image
    Richie_P
    Answered on December 22, 2017 at 09:51 AM

    If you have further questions,let us know so we can assist your further.

    Thanks.