How to delete submissions without deleting the form?

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    thetravelbutler
    Asked on December 22, 2017 at 10:06 AM

    It says I am almost out of submissions.  I just deleted one form that had almost 200 submissions.  How do I delete all the submission from my other forms but still keep them active?  I don't need them to be kept on file.

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    John_Benson
    Answered on December 22, 2017 at 11:42 AM

    I checked your account and you have 258 Total Submissions. To delete the submissions and keep the form active, please follow this guide: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data

    Keep in mind that deleted submissions are not recoverable. 

    I hope this information helps. Please contact us again if you have questions.