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    Date/ Time format in email notifications

    Asked by gboehm on September 25, 2012 at 01:26 AM


    although I configured the time zone settings to GMT +2, time stamps in the email notification are still off by 6hrs.

    The I configured the {DATE:Full-EU} in the email template and this is what I get:



    How can I fix this?





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    JotForm Support

    Answered by idarktech on September 25, 2012 at 01:51 AM

    Hi Guido,

    I have cloned your form and made some tests but I can't reproduce the problem. This is what it shows on my test:

    Can you please check if it's {DATE:Full-EU} and retest your form? Please see this article for more details: http://www.jotform.com/help/68-Using-Dates-in-Email-Templates

    Also, can you please try to check your local time if it's similar to the standard time? I don't think this would help but worth a try if you can make some test with this.

    Do let us know if the problem still persist. Thanks!