Date/ Time format in email notifications

  • Profile Image
    gboehm
    Asked on September 25, 2012 at 01:26 AM

    Hi,

    although I configured the time zone settings to GMT +2, time stamps in the email notification are still off by 6hrs.

    The I configured the {DATE:Full-EU} in the email template and this is what I get:

    September134849940211-E1348499402 

     

    How can I fix this?

     

    Thanks,

     

    guido

  • Profile Image
    idarktech
    Answered on September 25, 2012 at 01:51 AM

    Hi Guido,

    I have cloned your form and made some tests but I can't reproduce the problem. This is what it shows on my test:

    Can you please check if it's {DATE:Full-EU} and retest your form? Please see this article for more details: http://www.jotform.com/help/68-Using-Dates-in-Email-Templates

    Also, can you please try to check your local time if it's similar to the standard time? I don't think this would help but worth a try if you can make some test with this.

    Do let us know if the problem still persist. Thanks!