Contact form not loading

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    chemicalnit
    Asked on September 25, 2012 at 03:57 AM

    Hi I am using your form in 2 of my websites.They are Joomla websites and are clones of each other.

    Jot form is working on one, but not loading on the other.

    What do I do?

    I checked all parameters. They are all the same. The module positions, pages everything.

    I even cloned this contact form and tried to use it., But it is still not working on one of the websites ! 

    I wonder what athe problem could be.

    It is loading here http://whataportrait.co.uk/contact-us.html

    But not loading here http://whataportrait.com/contact-us.html

    Please help.

  • Profile Image
    pinoytech
    Answered on September 25, 2012 at 06:09 AM

    Hi there,

    Sorry for the inconvenience that may have caused. As I have check source code of this site: http://whataportrait.com/contact-us.html I wasn't able to find any codes of your form. Could you please to embed your form code onto your site and do let us know if the said issue still persists?

    Thank you!

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    chemicalnit
    Answered on September 25, 2012 at 06:51 AM

    Hi there. Issue resolved :)

    I actually created another page http://whataportrait.com/abc.html and got the contact form here. And to my surprise it started working. So I renamed this page to contact-us.html and deleted the previous one.

    All working now.

    Case closed \m/

    Thanks a lot ! :D

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    pinoytech
    Answered on September 25, 2012 at 06:56 AM

    Good to hear that! If you need our assistance again, feel free to contact us at anytime.

    Have a good day!