Slow to open jotform on business IPAD

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    novopelleaustin
    Asked on December 22, 2017 at 02:20 PM

    Hello, 


    Every time we try to open a payment agreement or consent form the website does not allow all consent forms to show, when we complete the form the submit button is not available. 

    How can I resolve this issue? 

  • Profile Image
    david
    Answered on December 22, 2017 at 02:41 PM

    The form is not that large so it should not be slow loading.  When I checked the form on mobile, it did load quickly and the submit button was available:

    1513971645Capture.PNG

    Is the form embedded to a web page by any chance?  As far as I can tell, there are not any issue on mobile with the form itself.