how can I get rid of the sample text in each response blank

  • lrobinson
    Asked on December 22, 2017 at 5:30 PM

    there is sample text in each response.  can I remove them all at once or do I have to delete one by one?


  • Marvih
    Replied on December 22, 2017 at 6:19 PM

    I am sorry but I am not sure what you are referring to. Can you please post a screenshot of the sample text that you mean on your next reply?

    https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    Also can you please tell us which form are you referring to?

    Thank you.

  • lrobinson
    Replied on December 22, 2017 at 8:43 PM
    Hi Marvih, go to this link and then to the bottom of the second page…..you will see what I mean. There is sample text I all the boxes.
    Please click on the link below to complete this form.
    https://form.jotform.com/73303736356962
    Thank you!
    Lynette Robinson
    20 Coonamessett Circle
    East Falmouth, MA. 02536
    603-498-8875
    ...
  • Marvih
    Replied on December 22, 2017 at 11:08 PM

    If I am right you mean "Placeholder" the one I boxed in Red below?

    how can I get rid of the sample text in each response blank Image 10

    You can add this CSS code to hide it

    #list{

        display: inline-block !important;

        padding-bottom: 5px;

       }

    ::placeholder{

    color:transparent;

    }

    .col1{

    width: 160px;

    }

    .col2{

    width:160px


    }

    how can I get rid of the sample text in each response blank Image 21

    Let me know if I have misunderstood you.

  • lrobinson
    Replied on December 23, 2017 at 10:43 AM

    It is in the box and I don't want it there
    ...
  • lrobinson
    Replied on December 23, 2017 at 11:43 AM

    The placeholder text is the text that is in the box… I know I can delete it individually….but there must be a reason it is appearing. I am referring to the words textbook_sample 3 or the numbers in the phone box…etc.
    Lynette Robinson
    20 Coonamessett Circle
    East Falmouth, MA. 02536
    603-498-8875
    ...
  • liyam
    Replied on December 23, 2017 at 12:24 PM

    My apologies, as I come to respond to this thread which Marvih have been addressing. However, he is out at the moment so I come to take his place.

    I checked your form's submissions but there is no submissions at all from which I could find the words textbook_sample3. If you can give us a link to how you are seeing this, it would be great.

    If you are referring to placeholders, placeholders are designed as guide for users either as a sample or in the absence of question labels. These do not submit with the form.

    Now, with regarding this part:

    how can I get rid of the sample text in each response blank Image 10

    In order to address the placeholder concern here, I have inserted Marvih's CSS code with a bit of changes that should appear as this now:

    15140497342017 12 24 0121 Screenshot 21

    You can check the form and let us know if you wish to have some changes in it.

    If I am misunderstanding your concern, please let us know.

    Thanks.

  • lrobinson
    Replied on December 23, 2017 at 1:43 PM
    Thanks for trying to help. It is not on the submissions, it is on the blank form I see the text filled in that I want to eliminate.
    Textbox_sample3” , for example.. This is the link to the page I see this.
    Lynette Robinson
    20 Coonamessett Circle
    East Falmouth, MA. 02536
    603-498-8875
    ...
  • lrobinson
    Replied on December 23, 2017 at 1:43 PM
    Go to this URL
    ...
  • Ashwin JotForm Support
    Replied on December 23, 2017 at 2:37 PM

    Unfortunately we are unable to see the URL you have shared. Please share the URL again and we will take a look.

    You may also like to share a screenshot of the form where you see the text "Textbox_sample3" and we will take a look. The following guide should help you how to upload image in forum post:   https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum 

    We will wait for your response.

  • lrobinson
    Replied on December 23, 2017 at 3:43 PM

    Lynette Robinson
    20 Coonamessett Circle
    East Falmouth, MA. 02536
    603-498-8875
    ...
  • Adrian
    Replied on December 23, 2017 at 4:21 PM

    Hi lrobinson,

    I cannot see the "Textbox_sample3" text anywhere on the form. It is not even in the source code. Can you try using a different browser? I am suggesting that because you might a browser extension (plug-in) that is filling the form automatically for you.

    Please provide us a screenshot of what you see.
    Here is a guide on how to post a screenshot here: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

  • lrobinson
    Replied on December 23, 2017 at 5:43 PM
    When I view it in a different browser, I don’t see it. Sorry about that. And thanks, as always, for the help.
    Lynette Robinson
    20 Coonamessett Circle
    East Falmouth, MA. 02536
    603-498-8875
    ...
  • Adrian
    Replied on December 23, 2017 at 5:50 PM

    You're welcome lrobinson, anytime. Glad we can help.