Website hits are less than 10K views, how did the form exceed ?

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    kkalai
    Asked on December 22, 2017 at 07:22 PM

    Website hits are less than 1000 and how did we exceed our quota ? Thanks.

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    John_Benson
    Answered on December 22, 2017 at 09:54 PM

    Hi,

    I checked your account and I can see that you have reached the Payment Submissions monthly limit. As a Bronze user, you can have up to 10 Payment Submissions. To check your account usage, please log in to your account and open this link: https://www.jotform.com/myaccount/usage

    You need to upgrade your account if you want to increase your Payment Submissions monthly limit or you can wait for the monthly limit reset which happens every first day of the month.

    I hope this information helps.