How to I get proper configuration for paypal pro api integration

  • moneyfreedom
    Asked on December 24, 2017 at 11:56 PM

    I am having issues with having widget Paypal pro to properly verify with Paypal API username/password/signature. I copy and paste the information from Paypal as specified in PayPal and it says that is not configured properly. I also tried manually typing the username/password/signature I am having no luck. Please help.

    Jotform Thread 1330878 Screenshot
    Page URL: https://www.jotform.com/build/73556025763157
  • Nik_C
    Replied on December 25, 2017 at 2:46 AM

    You can use the link provided in the integration to check your PayPal Pro credentials:

    1514187261Screen Shot 2017 12 25 at 8 Screenshot 10

    I checked your screenshot from the other thread (since in this one is unrelated) and the error can be related to one of the two:

    1) SHORT Invalid Configuration.

        LONG This transaction cannot be processed due to an invalid merchant configuration.

        Note: Occurs when the billing agreement is disabled or inactive.

    2) SHORT Invalid Configuration.

        LONG This transaction cannot be processed due to an invalid merchant configuration.

        Note: Occurs when you have not agreed to the billing agreement.

    You can check more here: https://developer.paypal.com/docs/classic/api/errors/

    So please double check your PayPal Pro account and contact the PayPal Support if needed.

    Let us know if you have any further questions.

    Thank you!

  • moneyfreedom
    Replied on December 25, 2017 at 2:48 PM

    I checked the site for paypal and have no idea what all those error codes mean there is a huge page for it. I dont know if this may be related to needing to pay for paypal pro? because i changed it over to business instead of personal to get the api. Though i cant find anything about paying for paypal thats why im confused.

  • jonathan
    Replied on December 25, 2017 at 3:30 PM

    Please refer also to the user guides:

    1. Difference Between PayPal and PayPal Pro

    2. How to Integrate Form with Paypal Pro

    I just test PayPal PRO integration and there is no issue with it. The integration is working fine at this time. Please test again your configuration following the user guide.

    Let us know if issue persist.