Can customers upload video?

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    Asked on September 25, 2012 at 12:26 PM

    Can we create a form for our customers to upload 60 second video clips? If so, what formats and what size limitations are there in using JotForm?



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    Answered on September 25, 2012 at 12:40 PM


    Yes, that's possible with JotForm. All you have to do is add an upload field to your form and set its allowed file extensions and max file size. Example:

    Hope this helps. Thanks!

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    Answered on February 28, 2013 at 01:35 PM


    I have the same question but am unable to see the example from the answer above. It looks like the image isn't downloading correctly for me.

    Can you let me know what file extensions I should put to allow video files?



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    Answered on February 28, 2013 at 02:36 PM

    Q safeintersections

    Well there are a lot of file format for videos like .mp4, .wm, .wmv, .asf, .mov, .avi and lot many.

    Please check your file format and add that in the upload field >> Extension property.

    Please refer the image below:


    You can also put the asterisk * into Extensions option to allow all the file extensions.

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    Answered on February 28, 2013 at 02:44 PM


    For example, you can allow the following list of common video formats:

    mpeg, mpg, mpe, avi, mov, qt, wmv, rm, mp4, 3gp, mkv, flv

    Also, it is most probably that you will need to increase the Max File Size. For example, 102400 value = 100MB.


    Thank you.

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    Answered on June 15, 2015 at 12:51 PM


    Thanks for your answers, that's exacly what i'm looking for.

    Is that possible to connect it to my dropbox or google drive? i would like to receive the video in it...

    Thanks for your answer !


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    Answered on June 15, 2015 at 01:01 PM


    Hi, I see that you already have your own thread opened, you can check your thread link here: I see that my colleague has already responded there, if you have additional questions or concerns regarding that matter, please do post it there. We'll wait for your response there.

    For other concerns, please always open a new thread here in the forum.

    Thank you.