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    amorris3925
    Asked on December 26, 2017 at 09:24 AM

    Hello,


    I just realized that I received a bunch of these messages when I tried to download all of my data. How do I remove this? Additionally, is there an easier way to download all data rather than needing to do it 10 at a time?

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    ashwin_d
    Answered on December 26, 2017 at 09:40 AM

    I did check your account and did not find any issue with that. Your account is active and you should not have any trouble while trying to download submission PDF. 

    Can you please let me know the IP address from where you are trying to download the submission PDF? Please click on the following URL to know your IP address:   http://whatismyipaddress.com/ip-lookup