Do fillable PDF forms work on iPad?

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    LaurenBortnem
    Asked on December 26, 2017 at 10:33 AM

    Hi there,

    I converted my Jotform to a fillable PDF and it appears correctly on my pc, however, when I open it on the ipad, it is not fillable.

    Can you please help?


    Thanks!

    Lauren

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    Ardian_L
    Answered on December 26, 2017 at 10:45 AM

    I tried your form in Ipad Pro and in my case it was working fine. Are you using Safari browser or another one? And is your form not working in a specific case or specific element?

    1514303142IpadTest.png

    Please let us know so we can fix the issue. Thank you!

  • Profile Image
    LaurenBortnem
    Answered on December 26, 2017 at 11:43 AM
    I was trying to open it as a pdf that could be filled out offline and
    submitted later.
    When we just use the online form, it has been problematic due to spotty
    wi-fi in service locations.
    Lauren Bortnem, M.Ed., BCBA
    Clinical Director, The Jeremiah Center
    832-413-2257
    Founder, Impact 29:11, 501(c)3
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    Adrian
    Answered on December 26, 2017 at 12:14 PM

    Can you please tell me what application are you using to open the PDF file?

    If you are not using Adobe Acrobat Reader, I recommend it. Here is a link to download it to your iPad: https://itunes.apple.com/us/app/adobe-acrobat-reader-view-create-convert-pdfs/id469337564?mt=8

    I see that you have fields like Date, Time, Signature, which are validated. Even if the PDF is editable on your iPad, you need to be careful with the formatting.