downgraded and lost old forms

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    lauraamidon
    Asked on December 26, 2017 at 10:34 AM

    Is there any way I can get the old forms back that were in my account before I downgraded?

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    Richie_P
    Answered on December 26, 2017 at 10:42 AM

    Forms that are saved in your account won't be deleted even if you downgrade your subscription. You just need to disables some forms, and enable those forms that you need within your limits.

    May we know what forms are missing?


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    lauraamidon
    Answered on December 26, 2017 at 10:45 AM

    I did find them - they weren't there right away but when I went back to forms they showed up, thanks

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    Ardian_L
    Answered on December 26, 2017 at 10:56 AM

    In behalf of my colleague you are welcome. Please let us know if you have any other question. Thank you!