form errors

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    7Ball
    Asked on December 27, 2017 at 07:14 AM

    Hello I keep getting this error when I use a certain report:

    {"stdout":"","stderr":"sh: 1: {cmd:cd \\\/www\\\/v3\\\/live\\\/js\\\/react_components && timeout 20 \\\/usr\\\/sbin\\\/node node_build_source.js -- 72004051346847 v8_secure_config css 3.3.3638 proto 2>&1}: not found\n","return":127}


    The link is: https://form.jotform.co/72004051346847


    Can you please explain what this is?



  • Profile Image
    amy
    Answered on December 27, 2017 at 07:42 AM

    Our apologies for the inconvenience that has caused to you. Our developers are aware of the issue and they are working on it. When it is fixed, we'll inform you through this thread.

  • Profile Image
    amy
    Answered on December 27, 2017 at 07:55 AM

    Our apologies for the inconvenience again. The issue has been fixed now. Would you please check it out and let us know if you encounter any problem?

    Thank you for your collaboration. 

  • Profile Image
    7Ball
    Answered on December 27, 2017 at 07:59 AM

    Unfortunately not yet resolved, am still getting the same error with this link:  https://form.jotform.co/72004051346847

    I have also included a screen shot.

    1514379557Screen Shot 2017-12-27 at 11.5

    Kind regards,

    Kim

  • Profile Image
    7Ball
    Answered on December 27, 2017 at 08:43 AM
    Unfortunately not yet resolved, am still getting the same error with this link: https://form.jotform.co/72004051346847
    I have also included a screen shot.
    Kind regards,
    Kim
    Kim Thomson | info@ricepaperscissors.com.au | www.ricepaperscissors.com.au
    | 03 9663 9890
    ...
  • Profile Image
    Adrian
    Answered on December 27, 2017 at 08:47 AM

    The issue has been fixed now. We recommend you to clear your forms cache and browser cache.

    How to Clear Your Form Cache?

    How to Clear your Browser Cache?

    Thank you for your understanding.