What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Add SFTP integration

    Asked by talk2bks on September 25, 2012 at 02:51 PM

    Ftp integration - setup taking forever

    Trying to setup my ftp integration using chrome and tried on firefox.

    I typed in my info and tested it. Everything was okay. When trying to show me the structure, I'm getting the flywheel of forever. Been spinning for 30 minutes or so.

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    Answered by talk2bks on September 25, 2012 at 03:15 PM

    I'm trying to use an ftps connection with port 22. When I changed it to a port 21 connection, everything seems to work fine.

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    Answered by jeanettebmz on September 25, 2012 at 03:53 PM

    That is because old file transfer protocol (FTP) - usually listen through Port 21

    While, Port 22 is used by SFTP (secure FTP) protocol.

    Good to know you sorted the issue by yourself


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    JotForm Support

    Answered by liyam on January 05, 2013 at 09:39 PM

    Hello talk2bks.  Just to keep you posted, the FTP integration is now more flexible;  you may now choose other FTP ports aside from port 21.  Feel free to try if you have time and let us know if you encounter issues.


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    Answered by sunyitcom495 on April 02, 2013 at 03:25 PM

    Can I use sftp by using port 22?

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    JotForm Support

    Answered by Mike_T on April 02, 2013 at 03:45 PM

    As far as I know, we do not support the SFTP at this time.

    I have forwarded a feature request ticket to our Developers.

    We will get back to you as soon as we have any updates on this. Thank you.