Dont seem to be getting notifications

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    andrewsummers65
    Asked on December 27, 2017 at 09:15 AM

    Hi wondered if you could just have a quick look at my health website and check the form is installed correctly, dont seem to be getting any notifications thanks

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    BDAVID
    Answered on December 27, 2017 at 09:51 AM

    I checked your form, and the notification is well setup. Please check your spam folder, and if you find the notifications there, make sure to mark them as NOT SPAM. In addition to this, you may whitelist our domain names and sending IP addresses: https://www.jotform.com/help/145-Whitelisting-JotForm-IP-Addresses-and-Domains 

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    andrewsummers65
    Answered on December 27, 2017 at 01:09 PM

    Thanks very much it seems to be working now

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    BDAVID
    Answered on December 27, 2017 at 01:11 PM

    You are welcome, I am glad to know that it is working now. Open a new thread if you need anything else, we will be glad to assist you.