What happens to the forms when we downgrade?

  • Profile Image
    safetychat
    Asked on December 27, 2017 at 01:07 PM

    Hello,


    I'm looking at upgrading to the Bronze as our business grows and the promotion you have is really good this time of year. My question is: if for some reason we didn't want to renew next year, what would happen to the forms we had built?


    Thanks in advance.

    -Brandon

  • Profile Image
    Richie_P
    Answered on December 27, 2017 at 02:06 PM

    Forms will still remain in your account even after you downgrade your account but you can only use limited forms after that.

    Note: Bronze plan can create up to 25 forms while the free plan only 5.

    If you downgrade you plan, you need to disable 20 forms and choose 5 forms to active and use.

    Please let us know if we can be of further assistance.