- kshelmidineAsked on December 27, 2017 at 01:12 PM
The form is still encrypted and I did clear the cache.
- JotForm SupportRichie_PAnswered on December 27, 2017 at 02:19 PM
If you want to disable your form encryption, just go to your Settings>Form Settings>SHOW MORE OPTIONS.
scroll down until you find, Encrypt Form Data and toggle it to "NO".
Hope this helps. Don't hesitate to get back to us if you have further questions.