Infusionsoft: Mapping checkbox or multiple dropdown to listbox isn't working

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agross1728
Asked on December 27, 2017 at 02:27 PM
1. Any time I want to integrate with infusionsoft, the "..." never ends. I have to clear all my cookies multiple times both from infusionsoft and from jot form.

2. I am unable to match the fields from the checklist (the courses) to a list in infusionsoft. This is the list under my custom fields, "Training"

Alisa
- infusionsoft
JotForm Support

EltonCris
Answered on December 27, 2017 at 03:34 PM

Thanks for reporting.

Although I couldn't see a checkbox field on Infusionsoft, I still able to reproduce the problem using the listbox. The same result when I mapped checkbox from JotForm to listbox in Infusionsoft.

I have now forwarded this to our developers. We'll let you know here once this is fixed.
JotForm Support

NeilVicente
Answered on December 30, 2017 at 07:07 AM

This is now fixed.

Checkbox values should now be selected properly in list box custom fields.

Cheers!