Infusionsoft: Mapping checkbox or multiple dropdown to listbox isn't working

Login
Username
Password
Forgot password?
Forgot Password? Enter your username or email
Go back
Sign Up
Username
Email
Password
Confirm Password
I agree to the Terms of Use and Privacy Policy.
By clicking "Create My Account" you agree our Terms of Use and Privacy Policy.

agross1728
Asked on December 27, 2017 at 02:27 PM
1. Any time I want to integrate with infusionsoft, the "..." never ends. I have to clear all my cookies multiple times both from infusionsoft and from jot form.

2. I am unable to match the fields from the checklist (the courses) to a list in infusionsoft. This is the list under my custom fields, "Training"

Alisa
- infusionsoft
JotForm Support

EltonCris
Answered on December 27, 2017 at 03:34 PM

Thanks for reporting.

Although I couldn't see a checkbox field on Infusionsoft, I still able to reproduce the problem using the listbox. The same result when I mapped checkbox from JotForm to listbox in Infusionsoft.

I have now forwarded this to our developers. We'll let you know here once this is fixed.
JotForm Support

NeilVicente
Answered on December 30, 2017 at 07:07 AM

This is now fixed.

Checkbox values should now be selected properly in list box custom fields.

Cheers!