- aminhallAsked on December 27, 2017 at 04:18 PM
I have never been able to successfully send my jotform to me and my assistant
You have given me instructions that NEVER worked
I always end up getting TWO copies of the same form
- JotForm SupportRichie_PAnswered on December 27, 2017 at 05:22 PM
I'm not sure if I understood your questions correctly,Do you want to clone your form? or you want your assistant to be your sub-account user of the form?
If you want your assistant to be a sub-account user,just go to your myaccount
then User>Create a New Sub User
Now click Create New Sub User and input your assistants email and click select from my form to specify which form you want to share to your assistant.
You can check the guide here. How-to-Share-Forms-with-a-Sub-Account-User
If this doesn't answer your question,kindly give additional details so we can further assist you.
- aminhallAnswered on December 27, 2017 at 05:43 PMNo when I receive a certain form - I want to get a copy and I want my assistant to get a copy of the form at the same time
Cynthia Amin-HallColesville TravelP.O. Box 4844Silver Spring, MD 20914301-989-1654 (office)301-989-8473 (fax)email@example.com.ColesvilleTravel.com
- JotForm SupportRichie_PAnswered on December 27, 2017 at 06:00 PM
You can add an extra recipient in your email notification.
Just go to your Settings>Emails>Notification
Then add your assistants email then click SAVE.
You can check the guide. Send-Notifications-to-Multiple-Recipients
To test if your assistant can receive the submissions, click TEST EMAIL.
Hopefully this helps.