How can I and my assistant receive notifications?

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    aminhall
    Asked on December 27, 2017 at 04:18 PM

    I have never been able to successfully send my jotform to me and my assistant 

    You have given me instructions that NEVER worked 

    I always end up getting TWO copies of the same form 





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    Richie_P
    Answered on December 27, 2017 at 05:22 PM

    I'm not sure if I understood your questions correctly,Do you want to clone your form? or you want your assistant to be your sub-account user of the form?

    If you want your assistant to be a sub-account user,just go to your myaccount

    then User>Create a New Sub User


    Now click Create New Sub User  and input your assistants email and click select from my form to specify which form you want to share to your assistant.

    You can check the guide here. How-to-Share-Forms-with-a-Sub-Account-User


    If this doesn't answer your question,kindly give additional details so we can further assist you.



  • Profile Image
    aminhall
    Answered on December 27, 2017 at 05:43 PM
    No when I receive a certain form - I want to get a copy and I want my assistant to get a copy of the form at the same time 
     Cynthia Amin-HallColesville TravelP.O. Box 4844Silver Spring, MD 20914301-989-1654 (office)301-989-8473 (fax)cindy@colesvilletravel.comwww.ColesvilleTravel.com
    ...
  • Profile Image
    Richie_P
    Answered on December 27, 2017 at 06:00 PM

    You can add an extra recipient in your email notification.

    Just go to your Settings>Emails>Notification

    >Recipients

    Then add your assistants email then click SAVE.

    You can check the guide. Send-Notifications-to-Multiple-Recipients

    To test if your assistant can receive the submissions, click TEST EMAIL.


    Hopefully this helps.