How can I and my assistant receive notifications?

  • aminhall
    Asked on December 27, 2017 at 4:18 PM

    I have never been able to successfully send my jotform to me and my assistant 

    You have given me instructions that NEVER worked 

    I always end up getting TWO copies of the same form 





  • Richie JotForm Support
    Replied on December 27, 2017 at 5:22 PM

    I'm not sure if I understood your questions correctly,Do you want to clone your form? or you want your assistant to be your sub-account user of the form?

    If you want your assistant to be a sub-account user,just go to your myaccount

    How can I and my assistant receive notifications? Image 1 Screenshot 40

    then User>Create a New Sub User

    How can I and my assistant receive notifications? Image 2 Screenshot 51


    Now click Create New Sub User  and input your assistants email and click select from my form to specify which form you want to share to your assistant.

    How can I and my assistant receive notifications? Image 3 Screenshot 62

    You can check the guide here. How-to-Share-Forms-with-a-Sub-Account-User


    If this doesn't answer your question,kindly give additional details so we can further assist you.



  • aminhall
    Replied on December 27, 2017 at 5:43 PM
    No when I receive a certain form - I want to get a copy and I want my assistant to get a copy of the form at the same time 
     Cynthia Amin-HallColesville TravelP.O. Box 4844Silver Spring, MD 20914301-989-1654 (office)301-989-8473 (fax)cindy@colesvilletravel.comwww.ColesvilleTravel.com
    ...
  • Richie JotForm Support
    Replied on December 27, 2017 at 6:00 PM

    You can add an extra recipient in your email notification.

    Just go to your Settings>Emails>Notification

    How can I and my assistant receive notifications? Image 1 Screenshot 40

    >RecipientsHow can I and my assistant receive notifications? Image 2 Screenshot 51

    Then add your assistants email then click SAVE.

    You can check the guide. Send-Notifications-to-Multiple-Recipients

    To test if your assistant can receive the submissions, click TEST EMAIL.

    How can I and my assistant receive notifications? Image 3 Screenshot 62


    Hopefully this helps.