Is it possible to mask SSN info while user enters it?

  • Profile Image
    Asked on December 27, 2017 at 04:53 PM

    I want to collect personal financial information from clients for our loan approval process and will require them to enter their Social Security Number and other sensitive information.  Is there a way to hide this info or mask it as they enter it?

  • Profile Image
    Answered on December 27, 2017 at 06:03 PM

    Sorry, but asking for SSNs are strictly prohibited and violates Jotform's terms of use.

    Please be aware that online form builders, including JotForm, are being used for identity theft in the past. That is why SSNs are considered as a Phishing activity as stated in our Terms.

    For forms asking this type of information, you need to comply with two things.

    1. Add Terms of use widget (for your users to read and agree). This will surely make your forms not to be considered as guilty of phishing activities.

    2. Add a Signature widget where your users sign and agree to provide such sensitive information.

    Please let us know if you have more questions.