I lost the form I was working on when I shutdown my computer.

  • Profile Image
    LydiaLutz
    Asked on December 27, 2017 at 05:22 PM

    Hello,


    I was working on my form for my wedding make up service then my computer shut down. Now when I log back into my Jot Form account my form and any revisions I made are gone.


    Please help me retrieve my form.


    Thank you,


    Lydia

  • Profile Image
    Marvih
    Answered on December 27, 2017 at 06:10 PM

    Hi Lydian,

    I can see two forms under your account:

    http://www.jotform.us/form/73576434484163

    and

    http://www.jotform.us/form/73576945884174

    Is it any of the two ? You may try cleaning your browser's cache by following the guide on this link http://www.refreshyourcache.com/en/home/. Then login again and see if your forms is now under your My Forms.

    Let us know if you need further help.