How can show up the customer's autoresponder email?

  • NStarOrchard
    Asked on December 27, 2017 at 10:26 PM

    This works fine...

    BUT...

    How can I get the "Text Field" to show up in the customer's autoresponder email? There's no way they're going to all pay directly while they're sitting there filling in the form. I need to have the "Text Field" (which would contain the pricing, etc.) in the autoresponder they receive.

    I cannot put the pricing in the text of that email, as we charge a different amount via credit card and check, and that would just confuse everyone.

    There should be a way in the "Conditions" to tell it to show that field in the autoresponder, seems to me.

  • BJoanna
    Replied on December 28, 2017 at 1:39 AM

    Please note that only the input fields will be shown inside of the email alerts by default. The form's text fields are omitted from the email alerts, but you can edit the email template and add the text.

    How to Edit the Email Template for Notifications and Autoresponders

    If a different amount should be shown based on that payment method that was selected, you can create two separate Autoresponder emails, one for the credit card and one for the check, and send them based on the on the option that was selected with conditional logic. 

    How to Send Email Based on User's Answer