Logging into main account

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    Asked on December 28, 2017 at 09:32 AM

    My assistant established an account and we have made forms under it.  We paid the annual fee.  We thought we set up a way for me to access the account under my own credentials but when I sign in, it appears I am under a different account and I only get to utilize the forms as "shared" files that my assistant made.  I would like to be able to get in to the main account, that has been paid, to create and work with forms.  

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    Answered on December 28, 2017 at 09:40 AM

    You can create sub-users from the main account. Please follow the url below on how to share forms with a sub-user account.


    Please let us know if you have any other question.