How can I cancel my plan?

  • Profile Image
    Mauricio_Mafra
    Asked on December 28, 2017 at 10:46 AM

    Hi,

    I need to check if my paid plan was canceled.

    How can I check that?

    Thank-you.

    Maurício.

  • Profile Image
    Ardian_L
    Answered on December 28, 2017 at 11:56 AM

    Make sure you are logged in to you account and click on this link:

    https://jotform.com/myaccount/billing

    You will see a Next Billing section. I checked your account and it says scheduled for downgrading. So in 21/01/2018 your account will be downgraded to free plan.

    Let us know if you have any other question.