Updates are not showing in published form

  • sarahdurkin12
    Asked on December 28, 2017 at 11:50 AM

    I am trying to publish my new jotfrom with the updates. And its not showing the updates when I publish it. 

  • BJoanna
    Replied on December 28, 2017 at 12:37 PM

    Are updates now shown on your standalone form or on your embedded form? 

    Please provide us an ID of your or the website URL if the form is embedded. Also, please tell us which part of the form is not updated when you publish your form. If possible provide us a screenshot of the form from the form builder and a screenshot of published form. 

    How to Post Screenshots to Our Support Forum

    I have cleared the form cache on your account. Please check if that resolved the issue.