When I try to login, it says "AutoSuspended"

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    thefisherco 
    Asked on December 28, 2017 at 11:56 AM

    I was working on a form and deleting elements and then it said the page failed to reload and now I can't get back in.  I tried resetting my password and that also did not work.  Please advise!


    Thanks,


    Billy

  • Profile Image
    ktyaguirre
    Answered on December 28, 2017 at 12:51 PM

    Upon review of your account we found that your form is in compliance with the Terms of Use.

    We apologize for the inconvenience.

    Usually when companies are offering loans we screen them thoroughly.

    If you are elaborating forms that will eventually request sensitive information such as ssn# and driver's licenses we will suggest you to use a signature widget instead.


    Add a signature widget


    We have reactivated your account.

    Allow 30 minutes in order for the system to reset and recognize your login.

    Thank you