Email notification is not working

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    jbasscase
    Asked on September 25, 2012 at 08:16 PM

    I just had two people register on the Womens Jamshop: Songwriting form, and I didn't receive email  notification about it.  It didn't go into my spam folder either.  I then sent a test email from the form and it came right into my inbox- what is going on?

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    jonathan
    Answered on September 25, 2012 at 08:58 PM

    Hi,

    Can you please check if the Recipient E-mail box of the form notification is properly setup.

    Please update us if the issue persists.

    Thanks.

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    jbasscase
    Answered on September 25, 2012 at 09:07 PM

    yes it is

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    jonathan
    Answered on September 25, 2012 at 09:12 PM

    Are you able to try again the form and already recieve the notification email now? 

    I checked the email account from the form, and found no issue on it. The submission notification should be sent on your end.

    Please update us.

    Thanks.

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    jbasscase
    Answered on September 25, 2012 at 09:13 PM

    I just submitted one and it worked this time, so I wonder what happened?!?

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    jonathan
    Answered on September 25, 2012 at 09:17 PM

    When I initially check your form by cloning it, I found the Recipient E-mail box empty (you can see it on my initial response' screenshot).

    Since you have now properly put an email address on it (****@****rock.com), it now work.

    Thanks.