What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why Facebook users clicking on my JotForm they get a warning that the link is "potentially abusive".

    Asked by PeterKearney on September 25, 2012 at 10:03 PM

    This didn't happen when I first put up the form a few days ago. The warning comes via Norton Symantec a Facebook partner. It is not a good look for people visiting my page and wanting to complete the form. They have to click 'ignore warning' to proceed. I look forward to hearing from you.

    My Facebook URL below. Look for Mailing List Form or Survey form

    Page URL:
    http://www.facebook.com/PeterKearneySongs

    Screenshot
  • Profile Image

    Answered by fxr on September 26, 2012 at 02:39 AM

    Hi Peter,

    Can you link us directly to the form?

    What embed method are you using to put the form on Facebook?

    & are you using a secure URL for your form? 

  • Profile Image
    JotForm Support

    Answered by idarktech on September 27, 2012 at 10:40 PM

    Hi Peter,

    Let us please inform you that www.jotform.co is now rated as SAFE on norton security site. If you still encounter the same problem, please let us know so we can assist you anytime.

    If you would also be so kind to add your positive reviews about www.jotform.co domain, we would highly appreciate it. http://safeweb.norton.com/report/show?url=jotform.co

    Thanks!