Billing: I renewed my account but I didn't get the 50% discount

Hi there,

I renewed my account but I didn't get the 50% discount - can someone check into this for me?

Thank you,

Dwayne Roemer

You can check the billing information and invoices from your account settings, please check this link for more information.

https://www.jotform.com/help/329-How-to-Check-Invoices

Actually, I see what's going on here, you already had a Silver yearly plan, since this offer is only for upgrades (in your case, you should have upgraded Gold) the discount was not applied.