-
dwaynoAsked on December 28, 2017 at 5:15 PM
Hi there,
I renewed my account but I didn't get the 50% discount - can someone check into this for me?
Thank you,
Dwayne Roemer
-
Jeanette JotForm SupportReplied on December 28, 2017 at 6:32 PM
You can check the billing information and invoices from your account settings, please check this link for more information.
-
Jeanette JotForm SupportReplied on December 28, 2017 at 6:36 PM
Actually, I see what's going on here, you already had a Silver yearly plan, since this offer is only for upgrades (in your case, you should have upgraded Gold) the discount was not applied.