What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form over quota

    Asked by minglam on September 26, 2012 at 02:59 AM

    When people try to bring up my forms, they always got this error message:

    Form over quota
    This form has exceeded its allocated quota.

    Can you tell me what is the problem and how to fix it?

     

    http://form.jotform.us/form/22474624426151

     

    Thanks.

  • Profile Image

    Answered by fxr on September 26, 2012 at 03:04 AM

    You have used 13 out of an allowed 10 SSL submissions this month. 

    I have reset your submission count to 5 SSL and reactivated your account.

    As we can only make this type of concession once, if you want to use the higher quota of 100 for non-secure forms, please change any forms you have embedded which make use of secure URLs to non-secure URLs.