Unsubscribe please

  • welshsugarcraftshow
    Asked on December 29, 2017 at 5:24 AM

    Hi, 

    Every day, I receive emails from JotForm and every day I press the "Unsubscribe" link.

    I'm then assured that I've been unsubscribed, only to find a new one next day.

    I was impressed with the trial I did with JotForm and the project is on hold for a short while - I had decided to take out a subscription in the near future, but the ongoing problem with the emails is making me rethink - if I can't even unsubscribe from junk emails then what would happen if I encountered a real problem down the line ?

    Please unsubscribe me.  

    Username: welshsugarcraftshow

    admin@welshcakeshow.com

  • Adrian
    Replied on December 29, 2017 at 7:11 AM

    I have checked your email and it is indeed on our Unsubscribe list.

    We are very sorry for the inconvenience. I will make sure you do not receive any more emails after you have Unsubscribed.

    You can get back to us anytime for anything.

  • Jeanette JotForm Support
    Replied on December 29, 2017 at 4:33 PM

    I've unsubscribed your email address as per your request.