What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why am I banned?

    Asked by gomobile on September 26, 2012 at 07:00 AM

    I can't enter jotform, it says my IP is banned.

     

    my User ID is: gomobileshop@gmail.com

     

    I need to edit my form but I am banned.

     

    Thanks.

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  • Profile Image

    Answered by moonzkie on September 26, 2012 at 08:10 AM

    Hi,

    We apologize for any problems brought about by the undeserved suspension of your account. JotForm employs an automatic phishing detector to check for forms that were created for illegal purposes.

    It appears that some of the accounts under your IP address was blocked due to phishing reasons.

    Please let us know if the problem still persist so that we can further assist you. Thanks!