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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    email authentication

    Asked by uicca on September 26, 2012 at 07:05 AM

    I must provide the parameter for email authentication on my server.

    How can I made it? Thanks

    Page URL:

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    Answered by uicca on September 26, 2012 at 07:08 AM

    I have read that answer for:


    I have checked my emails and the IP address is so my server.

    How can authenticate the sender? Thanks


    Answered by aytekin on June 07, 2011 

    When you use www.jotform.com for your forms we do not use your SMTP server to send emails. The emails are sent from our own servers. So, I don't think the messages you see on your logs have anything to do with the forms. 

    If this is a JotForm Application question please do not post it here. Send us an email instead. 

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    JotForm Support

    Answered by liyam on September 26, 2012 at 08:20 AM

    Hello, uicca.  Are you trying to authenticate your email account on sending an email using an email software such as MS Outlook?