Why my users can not input information in my form?

Hello,

I sent out a jotform questionnaire to potential clients and at least two people have told me they were unable to input information in the text boxes and submit the form. Please tell me how to go about correcting this issue.

best regards,

Darlene

I have checked your form and it seems like your input text color is set to white.

Please add this little piece of CSS code in your Form Designer:

.form-textbox, .form-textarea

{

  color: #000000;

}

Please follow this guide to know how you can inject custom CSS to your form:

https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes

Hope this will fix the issue.

If you have any further query, please let us know.

this worked thank you!